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Getting Started

IraVoice Sandbox

The Epicode Sandbox environment is provided to help customers safely test and validate their integration before moving to production.

This environment allows you to simulate calling workflows, verify API integrations, and ensure system readiness without impacting real users.

Access Details

In the Sandbox environment, you have access to 2 channels with a DID number. 

To begin using the sandbox, you will be provided with the following details:

• Tenant Id
• API Credentials (Bearer token: xyz)
• Campaign Name
• From Number (DID number)

These credentials should be used exclusively for testing purposes.

Making a test call for IraVoice

Below is a sample request to make call through IraVoice:

Code
curl --location 'https://sandboxld.epicode.in/api/makecall' \
 --header 'Content-Type: application/json' \
 --header 'Authorization: Bearer <Bearer token>' \
 --data '{  
    "campaign_name": "<campaign_name>",  
    "tenant_id": "<tenant_id>",  
    "from_number": "<from_number>",  
    "to_number": "<your-number>",  
    "call_params": {  
        "websocket_host": "<websocket-host>",
        "websocket_port": "<websocket-port>",
        "websocket_app": "<websocket-path>",
        "event_url" : "<your-http-endpoint>"  
  }  
}'

• You can replace the  websocket_host, websocket_port and websocket_app values to match those of your voicebot and to_number to the number you are making an outbound call to. 
• Refer to the Websocket Message Model for integrating your voicebot application with IraVoice.
• More details on Make Call request parameters: Call Params

Key configurations

Media Stream Format

The voicebot application must stream audio to IraVoice over WebSocket in PCM (signed 16-bit) format

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Streaming Modes

VAD Mode ("streaming_useraudio": false):

• Audio is delivered as complete utterances
• Triggered when the user finishes speaking

Non-VAD Mode ("streaming_useraudio": true):

• Audio is streamed continuously in chunks
• Default chunk size: 3200 bytes (~200 ms of audio)

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Codecs Supported by IraVoice in the Sandbox

• PCMU (8kHz)
• PCMA (8kHz)
• OPUS (16kHz)
• G722 (16khz)
• G722.2 / AMR-WB (16kHz)

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Making an inbound call in Iravoice

To configure inbound calling for a particular number you can reach out to Epicode support team and share the call params you want us to set for the inbound calls.